It's the 21st century, and healthcare still operates in the dark ages of communication. Medical practices are drowning in phone calls while patients wait endlessly on hold. Staff burnout is at an all-time high, yet patients feel more disconnected than ever. In an industry where timing can mean everything, we're still operating like it's 1990.
Every minute a healthcare provider spends on the phone is a minute they're not spending with patients. Every call a patient makes to reschedule, every voicemail that goes unreturned, every game of phone tag to get access to care – these aren't just inefficiencies. They're barriers to care that cost lives.
Medical professionals didn't spend years training to become phone operators. Patients shouldn't have to choose between their time and their health. Yet here we are, watching an industry crushed under the weight of its own communication burden.
We envision a future where:
- Healthcare providers spend their time caring for patients, not managing phones
- Patients never wait on hold or play phone tag with their doctor's office
- Communication enhances rather than hinders the delivery of care
- Medical practices can grow without drowning in operational overhead
The future of healthcare isn't about better phone systems or more staff. It's about intelligent AI that works tirelessly to keep providers and patients connected.
Looking forward,
Hello Patient
{patients-health}
This raise was led by 8VC alongside Bling Capital and Max Ventures.
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